Hi Stephen,
We received your keycode and have processed it so you should have received your activation password via email a short time ago. I also emailed you a little earlier to explain that we do have a lot of activations going through at the moment and although we do ask customers to allow up to 24 hours to process activations (due to volume), we are turning them around well within that time at the moment. I fully appreciate your desire to get up and running as quickly as possible, so if you have any questions, concerns or need any help, please come back to me via support @ rotaxjetting.com. I will be working tonight until around 2:00am. We will also be working throughout the weekend, so again, if you need any help, please email me. Best Regards, Colin Jet-Tech
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